Support that feels as polished and dependable as the platform behind it.
Create a support ticket, receive a secure ticket ID, and keep the conversation moving without losing context. Kindlyr Ads support is built for advertisers, hosts, agencies, and local operators who need clear answers and a clean follow-up path.
Fast, trackable support
Every request becomes a ticket you can revisit, reply to, and monitor without losing context.
Secure ticket access
Signed-in users can open tickets directly from their account, while guest users receive a secure ticket link by email.
Built for every role
Advertisers, hosts, agencies, and CLAs can all use the same support flow with a clearer record of what needs attention.
We make support simple, secure, and easy to revisit.
Every ticket creates a trackable conversation with a unique ticket ID, so you can always come back with context instead of starting over.
Best for
Billing questions, campaign issues, screen problems, access help, and platform support.
Confirmation
Ticket ID and email follow-up
Access
Signed-in or guest-friendly support path
If you already have a ticket, you do not need to create another one. Use your existing ticket ID to reopen the thread and reply in place.
A clearer support flow from first message to final resolution.
The page is designed to feel lightweight for you, while keeping the support record structured for the Kindlyr Ads team.
Create a ticket
Tell us what happened, what you expected, and what you need from the Kindlyr Ads team.
Receive your ticket details
We create a unique ticket ID right away and send you a confirmation email with a secure link.
Track and reply anytime
Use your ticket ID to reopen the conversation, check progress, and continue the thread if more details are needed.
A little context helps us help you faster.
Include the account, campaign, screen, or billing context related to the issue.
Share the clearest subject line possible so the team can route it faster.
Use the same email address you want updates delivered to.
Need a quick answer before opening a ticket?
Some questions are faster to resolve through our public guidance pages.
Start a support conversation
Fill out the form below and we will create a tracked support ticket for your request. A confirmation email and ticket link will be sent after submission.
Email confirmation
You receive ticket details by email after submission.
Unique ticket ID
Every support thread gets a reusable reference code.
Secure access
Guest tickets include secure access links for follow-up.
By submitting, you create a tracked support conversation for this issue. If you already have an open ticket for the same matter, use the ticket status tool below instead of starting a duplicate thread.
Reopen an existing support thread
Enter your ticket ID to view the conversation, check progress, and continue the reply thread.
Example ticket format
Your ticket ID looks similar to ABC123DE.